Prep the pan and oven. Heat the oven to 350°F (175°C).
Generously butter a 10- to 12-cup Bundt pan, then dust with cocoa powder, tapping out the excess. Make sure every nook is coated to prevent sticking.
Whisk the dry ingredients. In a large bowl, whisk 2 cups all-purpose flour, 3/4 cup unsweetened cocoa powder, 1 cup granulated sugar, 1 cup packed brown sugar, 1 1/2 teaspoons baking powder, 1 teaspoon baking soda, and 1 teaspoon kosher salt until well combined.
Mix the wet ingredients. In a separate bowl or large measuring cup, whisk 3 large room-temperature eggs, 1 cup full-fat sour cream, 1/2 cup whole milk, 1/2 cup neutral oil, and 2 teaspoons vanilla extract until smooth.
Combine wet and dry. Pour the wet mixture into the dry ingredients and whisk until just combined. The batter will be thick at this stage—avoid overmixing to keep the crumb tender.
Add the hot liquid. Carefully stir in 3/4 cup hot coffee (or hot water) until the batter is smooth and glossy.
Hot liquid helps bloom the cocoa and makes the batter silky. Fold in 1 cup chocolate chips if using.
Fill the pan. Pour the batter into the prepared Bundt pan and smooth the top. Tap the pan gently on the counter a few times to release air bubbles.
Bake. Bake for 45–55 minutes, or until a toothpick inserted into the center comes out with a few moist crumbs.
The top should spring back lightly when touched.
Cool properly. Let the cake cool in the pan on a rack for 12–15 minutes. Then invert onto the rack and carefully lift the pan off. Cool completely before glazing.
Make the glaze. Heat 3/4 cup heavy cream until steaming, then pour over 6 ounces chopped semisweet chocolate with a pinch of salt and 1 teaspoon corn syrup or 1 tablespoon butter.
Let sit 1 minute, then whisk until smooth and shiny.
Glaze and set. Place the cooled cake on a serving plate. Pour the glaze over the top, letting it cascade down the ridges. Allow 20–30 minutes for the glaze to set before slicing.